Terms & Conditions

Eligibility and accounts

You must be legally able to enter into these terms and, if you use the service for a company or other organisation, you confirm that you have authority to bind that organisation. You are responsible for the accuracy of your account information and for maintaining the confidentiality of your credentials.

The service

Simple Signups provides campaign-scoped subscriber collection endpoints, dashboard tooling, and related anti-abuse controls such as rate limiting, domain restrictions, and optional double opt-in or bot verification. We may add, change, or discontinue features from time to time.

Customer data and privacy responsibilities

You retain responsibility for the subscriber data you collect through your campaigns. You must have a valid legal basis for collecting and using that data, provide any notices required by law, and honour subscriber choices and rights requests. Where Simple Signups processes subscriber data through the service, we do so as a processor or service provider acting on your behalf for the purposes of operating the product.

If your use of the service requires additional privacy or processing terms, contact privacy@simple-signups.com.

Acceptable use

• No illegal content, malware distribution, phishing, or fraud.
• No attempts to bypass rate limits, domain gates, bot checks, honeypots, or other controls.
• No reverse engineering that interferes with service operation or other customers.
• No unsolicited bulk email, deceptive signup flows, or collection of subscriber data without a lawful basis.
• No resale of the service as a white-label ESP without a written agreement.
• No use of the service in a way that infringes intellectual property, privacy, or other legal rights.

Third-party services and customer domains

The service depends on third-party infrastructure and integrations, including Cloudflare-hosted services and authentication/email components. You are responsible for your own websites, forms, domains, privacy disclosures, and content that interact with the service.

Intellectual property

We own all rights, title, and interest in the service, software, branding, and related materials, except for content and data you submit or control. You keep ownership of your customer and subscriber data. If you send feedback or suggestions, we may use them without restriction or obligation.

Plans, fees, and future paid features

Some features may be limited by plan, usage controls, or release stage. If we introduce paid plans or chargeable features, the applicable pricing or order terms presented to you at the time will also apply.

Fair use of plan allowances

Where a plan describes an allowance as “unlimited”, that allowance is offered on a fair-use basis. To protect service integrity and prevent abuse, we may apply reasonable limits to unlimited allowances — including a cap on the number of allowed domains per campaign — and may adjust those fair-use limits from time to time with notice where practical. Fair-use limits are set at levels intended to comfortably support normal use of the service.

Suspension and termination

We may suspend or terminate access if we reasonably believe you have breached these terms, created a security risk, used the service for abuse or unlawful activity, or where suspension is needed to protect the platform, other users, or comply with legal obligations. You may stop using the service at any time.

Disclaimers

The service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted availability, error-free operation, or that the service will meet every use case.

Limitation of liability

To the fullest extent permitted by law, Simple Signups will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business opportunity arising from or related to the service. Our total liability for claims arising out of or relating to the service will not exceed the greater of the amount you paid us for the service in the 12 months before the claim arose or £100.

Indemnity

You will indemnify and hold harmless Simple Signups from claims, liabilities, losses, and expenses arising out of your use of the service, your websites or forms, your subscriber data, or your breach of these terms or applicable law.

Governing law and disputes

These terms are governed by the laws applicable in the United Kingdom, without regard to conflict of law rules. The courts of the United Kingdom will have exclusive jurisdiction over disputes arising out of or in connection with these terms or the service, except where mandatory consumer law provides otherwise.

Changes to these terms

We may update these terms from time to time. If we make a material change, we will post the updated version here and revise the “Last updated” date. Continued use of the service after the updated terms take effect means you accept the revised terms.

Privacy

Our Privacy Policy describes how we handle personal data.

Contact

Questions about these terms: hello@simple-signups.com. Privacy-specific questions: privacy@simple-signups.com.